Have you ever had an error that says “a supported scanner is not installed”? Believe it or not, it is quite a common error that many Canon scanner owners have experienced. This is a good sign because it means that you will be able to solve this problem. And that is exactly what we are going to tell you.
What Causes this Error?
It can be such a drag when you are trying to use your Canon scanner and an error message suddenly appears. But before we discuss how to fix it, let’s talk about what may cause this error message. That way, you can work on how to fix the problem from its root.
You can find several causes of this problem. The first thing is the hardware. If your Canon scanner is physically damaged, it will not work properly. That is why you need to check the hardware before you do anything else. You also have to check the cables and connections of your scanner.
The second possible cause of this problem is the software. You might not have the appropriate Canon scanner software Windows 10 installed on your computer. You have to remember that the driver of the scanner has to be the appropriate one for your operating system.
How to Fix this Error
Now that you know the possible causes of the “a supported scanner is not installed” error, let’s jump into how to fix it. You can also use several methods to fix this kind of error. Here are some of the ways that you can try.
Troubleshoot the Hardware
One of the easiest ways to find out if you have a problem with the hardware of your scanner is to troubleshoot it. You can troubleshoot your Canon scanner by right-clicking on your scanner device. After that, choose to troubleshoot and your computer will do the work for you. It will detect if there is a problem with the hardware.
Re-Install the Drivers
If the problem is the software, then you can re-install the drivers to fix it. You have to find the correct driver for your exact scanner to fix your problem. You can easily find the driver on the Canon Support Page. Once you have uninstalled your old drivers, you can just install the new ones. It will be like a walk in the park. And that is how you fix the “a supported scanner is not installed” error on your Canon scanner.